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Canadian

National Retail Bulletin

Omnichannel Execution Reduces Fulfilment Risks For November Retail Sales

November delivered a mixed picture, but the underlying drivers are relatively clear. With All Stores up 2.5% YOY, and All Stores Less Automotive, Food, and Pharmacies up 6.7% YOY, the month benefitted from promotional intensity and consumers prioritizing value. It was Black Friday, but crucially, not Cyber Monday. That timing split definitely affected the revenues between November and December, which will remain to be seen next month upon release of December’s numbers.

Two behavioural shifts stand out. First, more shoppers anticipated shopping in-person for the holidays, nudging brick-and-mortar gains. Second, retailers front-loaded offers and improved omnichannel execution (e.g., buy-online-pick-up-in-store) to reduce fulfilment risk and shipping costs, making stores feel both cheaper and easier.

Convenience Stores remain under pressure, down -4.3% YOY and -4.2% YTD. This looks less cyclical and more structural. The traditional corner-store model faces sustained substitution including expanded assortments at Shoppers Drug Mart and Rexall, urban grocery formats with longer hours, and quick-trip missions increasingly captured by larger retailers with loyalty ecosystems. The hoped-for alcohol boost hasn’t materialized as expected—younger generations’ tilt toward alcohol-free lifestyles blunts incremental gains.

That said, there is innovation. KaleMart24, new to Toronto, brings a fresher, health-forward convenience concept that could reset expectations. Just-Walk-Out technologies are gaining traction in Canada, while improved vending (think specialty coffee and higher-quality fresh options) is modernizing the quick-service experience. The momentum in Health and Personal Care Stores (up 5.8% YOY and 7.2% YTD) underscores where trip missions are migrating: toward trusted pharmacies with breadth, services, and loyalty value. Overall, the classic convenience format may need deep change to stay relevant.

On the surface, ecommerce fell -7.3% YOY in a period that’s usually strong. But Cyber Monday landed on December 1, 2025, not in November. That calendar quirk matters. We’ll need December data to properly judge digital performance. Early signals suggest strength as Shopify merchants were up 25% on Black Friday versus 2024, with notable spikes in bakeware, arts and crafts (wooden toy kits, colouring books), and cold-weather items (scarves and blankets). Those categories speak to practical gifting, home-centric experiences, and comfort, aligned with frugal, value-seeking behaviour.

It’s also plausible that shoppers favoured in-store shopping to avoid shipping fees and delays, while using online channels as research and deal discovery, another nod to omnichannel savvy rather than ecommerce weakness. With rotating strike action from Canada Post at numerous points in 2025, the fear that packages may not arrive in time likely aided in the push to in-store shopping.

As we approach the final 2025 Canadian NRB, JCWG is thinking about:

  • How did AI shopping affect this year’s holiday sales?
  • Will overall retail traffic data show us that there was more in-person shopping this year as predicted in holiday surveys?
  • What will the effects be of Cyber Monday on the December ecommerce sales?
  • Was Boxing Day able to compete with the ever-expanding Black Friday/Cyber Monday?
  • How are YOU changing your strategy to keep up with AI shopping?

For support with your 2026 retail strategy, reach out to the team at JCWG!

Retail Sales by Product Category, Same Month Comparison

Sales for the Month of NovemberNov-25Nov-24YOY
All Stores72,260,49770,489,1092.51%
Motor Vehicle and Parts Dealers18,490,61219,200,459-3.70%
Gasoline Stations6,060,4956,132,490-1.17%
All Stores Less Automotive47,709,39045,156,1605.65%
Food and Beverage Stores13,194,42912,760,1943.40%
Supermarkets and Other Grocery Stores*9,342,0999,120,2502.43%
Convenience Stores632,721660,848-4.26%
Specialty Food Stores957,439856,42211.80%
Beer, Wine and Liquor Stores2,262,1702,122,6746.57%
Health and Personal Care Stores6,355,7406,006,0685.82%
All Stores Less Automotive, Food, and Pharmacies28,159,22126,389,8986.70%
General Merchandise Stores10,250,6059,691,0045.77%
Furniture, Home Furnishings, Electronic and Appliance Stores4,616,2954,466,8903.34%
Furniture Stores1,301,4951,307,437-0.45%
Home Furnishings Stores905,107830,3619.00%
Electronics and Appliance Stores2,409,6932,329,0933.46%
Clothing and Accessories Stores5,063,1194,494,51512.65%
Clothing Stores4,009,5373,497,67114.63%
Shoe Stores533,600500,0606.71%
Jewellery, Luggage and Leather Goods Stores519,981496,7844.67%
Sporting Goods, Hobby, Book and Music Stores4,393,2514,074,0247.84%
Building Material and Garden Equipment3,835,9523,663,4664.71%
Miscellaneous Store Retailers2,851,0972,562,76311.25%
Cannabis Retailers477,866452,8485.52%
Foodservices and Drinking Places8,320,9238,002,9003.97%

Retail Sales by Store Category, Year to Date Comparison

Year-to-Date Sales Ending NovemberNov-25Nov-24YTD
All Stores763,643,347731,002,4914.47%
Motor Vehicle and Parts Dealers214,408,674202,753,9395.75%
Gasoline Stations68,351,29170,728,353-3.36%
All Stores Less Automotive480,883,382457,520,1995.11%
Food and Beverage Stores143,847,166140,008,7472.74%
Supermarkets and Other Grocery Stores*102,842,13099,634,1103.22%
Convenience Stores7,561,5207,890,225-4.17%
Specialty Food Stores10,331,2069,618,8947.41%
Beer, Wine and Liquor Stores23,112,31222,865,5201.08%
Health and Personal Care Stores65,509,09361,132,6847.16%
All Stores Less Automotive, Food, and Pharmacies271,527,123256,378,7685.91%
General Merchandise Stores101,841,15997,249,1494.72%
Furniture, Home Furnishings, Electronic and Appliance Stores40,665,26938,884,3764.58%
Furniture Stores13,213,15712,740,9253.71%
Home Furnishings Stores8,146,1697,596,8137.23%
Electronics and Appliance Stores19,305,94318,546,6404.09%
Clothing and Accessories Stores40,976,71037,137,33310.34%
Clothing Stores32,012,38028,795,61511.17%
Shoe Stores4,398,1304,330,1821.57%
Jewellery, Luggage and Leather Goods Stores4,566,1964,011,53713.83%
Sporting Goods, Hobby, Book and Music Stores43,752,22740,342,7068.45%
Building Material and Garden Equipment44,291,75942,765,2023.57%
Miscellaneous Store Retailers29,366,87226,293,81911.69%
Cannabis Retailers5,072,0104,705,1667.80%
Foodservices and Drinking Places92,799,23687,554,6295.99%

Ecommerce Sales

Nov-25Nov-24
Ecommerce Sales, YTD45,156,98943,354,9054.16%
Ecommerce Sales, YOY5,144,650 5,551,254-7.32%

Regional Sales, Year to Date Comparison

RegionYear-to-Date, 2025Year-to-Date, 2024YTD
British Columbia104,442,65898,185,5076.37%
Vancouver52,832,94949,023,1167.77%
Alberta99,003,06694,367,2154.91%
Prairies*50,247,55248,521,3763.56%
Ontario283,886,235272,397,7574.22%
Toronto125,856,773122,597,6122.66%
Québec170,896,150164,593,1963.83%
Montréal84,576,21981,986,4903.16%
Atlantic Canada52,460,25050,344,3044.20%
Territories2,707,4452,593,1364.41%

NATIONAL RETAIL BULLETIN

Stay up to date with JCWG’s monthly analysis on U. S. and Canadian retail sales.

2.5% ↑

November

Canadian National Retail
Bulletin

3.8% ↑

October

US National Retail
Bulletin

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