Get the latest thought leadership content from J. C. Williams Group.

  • By the Numbers: What’s Next for 2020?

    COVID-19 has had a clear effect on retail, accelerating trends that expected to take years to saturate the market in just a few months. As a result, customer habits have never been so dynamic. As we enter the school year and customer needs change yet again, who will be the big winners under the first […]

    read more…

  • 4 Focus Areas for Post-Pandemic Retail

    Never let a good crisis go to waste” – Winston Churchill At a time where everything seems to be bad news for retail, it is important, just like in all aspects of life, to balance the negative with some positive. In today’s blog, we will discuss four key areas where retail innovation is moving the […]

    read more…

  • 3 Canadian Companies Taking Responsibility

    At a time where single-use gloves, masks, wipes, and bags are at a record high, it’s time to step back and review the other important responsibilities: responsibility to our planet, and responsibility to our communities. Here are 3 Canadian companies doing it right. Aritzia The Hill family started Aritzia inside their 70-year-old department store in […]

    read more…

  • More than Just Convenience

    The world is changing, and retail along with it. Convenience models such as online shopping, click-and-collect, and curbside pickup are no longer optional and no longer solely about convenience. These models previously focused on removing friction between the purchase and the product, but 2020 has introduced a new source of friction: human contact. How A […]

    read more…

  • 2020 Global Retail Trends & Innovations Blog Series: Trend #2 Extreme Convenience

    Welcome back to J.C. Williams Group’s Global Retail Trends and Innovations blog series where we celebrate global retail innovation, concepts, and trends! This series is based on our annual publication Global Retail Trends and Innovations, developed in partnership with our affiliate members from the Ebeltoft Group. Throughout the next few months, we will explore the hot four trends (Omni […]

    read more…