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Resale Trends and the New Sustainability Strategy
Though the exhibitors at the NRF Big Show 2023 were mostly focused on tech, there were still a few sustainably focused businesses. With that being said, there were numerous presentations from industry experts on everything from improving your sustainability strategy and integrating resale into your retail business. Improving your Sustainability Strategy There were numerous presentations…
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Three Ways Your Customer’s Experience is Changing
Enhancing your experience through all your customer touchpoints can be daunting to retailers, regardless of their desire to improve. With a difficulty in measuring and accessing customer experience data, the NRF Big Show 2023 focused on web-3, micro-experiences, and human-centric design to help make improvements. Web-3 to Enhance Experience Web-3 was a buzzword going around…
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Three Efficiency Trends Seen at the NRF Big Show
The JCWG team attended the NRF Big Show a few weeks ago and it was impossible to miss all the retail tech enabling hyper-efficiency. While there was a lot of technology directed at improving the online or in-store experience, the majority was focused on one main goal: make retail operations more efficient for everyone. Not…
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Three Key Takeaways from the NRF Big Show 2023
As teased in our most recent Canadian NRB, last week our team attended the NRF Big Show 2023 in New York City. This year’s show was MASSIVE, with: With over 50 keynote sessions, 100 “big idea” sessions, and 950 exhibitors, it took us some time to absorb all the learning that took place over just…
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In-Store Experiences and Discounts are Key for Holiday 2022 Success
It is no surprise that this year’s holiday season will look dramatically different than any other. The combination of inflation, supply chain issues and a multi-demic creates a unique environment, that for many, would predict multiple things: Interestingly enough, only one of these is being predicted for the 2022 holiday season. Customers are Shopping Online…