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Three Ways Automotive Retailers Needs to Innovate
Automotive retail is changing. The days of travelling to a giant dealership, dealing with a pushy salesman, and leaving feeling like you got ripped off are slowly becoming a thing of the past. On top of this, other retailers in the automotive industry are seeing another shift: Electric vehicles (EVs). In less than 10 years,…
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Finding Your Noble Purpose
What is your Noble Purpose? Your noble purpose is a complex concept, but one that can best be defined simply as how you create unique personal experiences for your employees and your customers. At its core, Noble Purpose implores us to express what is most true about the company and ourselves. Noble purpose: Has a…
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Three New Retail Metrics and KPI Formulas for Tracking Business Success
As all of us in the industry are well-aware, the COVID-19 pandemic and strict government regulations have forced retailers to innovate at a breakneck pace. As a result, traditional retail store metrics no longer reflect the current retail environment. Customers have turned up the pressure on retailers to meet their new and ever-changing shopping habits…
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Three Reasons Why Retail is Crucial to Transit-Oriented Communities
Real estate prices, gas prices, and record-breaking resignation rates have many people looking to their governments for solutions. One consideration is Transit-Oriented Communities (TOC). TOCs are a long-term city-of-the-future model aimed at developing existing areas to benefit current and future residents in a socioeconomically sustainable way. What is a Transit-Oriented Community (TOC)? The Transit-Oriented Community…
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Fraud Prevention Month: 3 Common Retail Scams
In honour of fraud prevention month, JCWG has reworked this piece originally from an interview with then-Staff Sergeant Chris Lawson of the Halton Police Service on common retail fraud and prevention tips. In this new retail age of technology, store capacity maximums, and click-and-collect, the risk of shoplifting has diminished greatly. However, the trade-off is…